Disclosure Statements and Policies

Our disclosure statements contain important information about the terms and conditions, fees & charges, transaction limits etc that apply to accounts or access facilities.

You should retain the relevant document for future reference as the information will also apply to new accounts you obtain or to facilities for accessing these accounts.

For your easy reference here are the relevant documents (click on the links below to access the relevant disclosure statement).

Public Disclosure of Prudential Information
Public Disclosure of Prudential Information - March 2013
  See below for our previous Prudential Information
Public Disclosure of Prudential Information - December 2012
Public Disclosure of Prudential Information - September 2012
Public Disclosure of Prudential Information - June 2012
Public Disclosure of Prudential Information - March 2012

Disclosure Statements
Financial Services Guide
Accounts and Access Facilities Conditions of Use
Accounts and Access Facitilies Supplement
Summary of Accounts
Fees and Charges
Credit Guide

Policies
Mutual Banking Code of Practice
Privacy Statement
Complaint Handling & Dispute Resolution
Hardship Policy

More Information

Questions?

If you have any questions, please contact us

Note: these documents are provided in .pdf format and require version, 4.0 (or later) of Adobe Acrobat Reader. You can download Acrobat Reader by clicking on the "Get Acrobat Reader" button below.